11/24/06

VooDoo crash pad care & FAQs

VOODOO HIGHBALL CRASH PADS

Thank you for purchasing one of the best crash pads on the market. With proper care and storage it should last for years of great use. Our pads are guaranteed against manufacturing defects and the buckles are guaranteed for the life of the pad.

STORAGE:
Store your pad in a cool dry place in the open position.

The most important thing you can do to prolong the life of your pad is to store the pad in the open position. The fold in the pad will crush the foam over time and will form a center trough and the closed cell foam layers will form folds that will become permanent if stored in the folded position.

If your pad gets wet, be sure to dry it thoroughly. Foam will hold large amounts of moisture and can grow mold and mildew fairly quickly if not allowed to dry properly.

CLEANING:
Cleaning small spots and spills can be done effectively with automotive upholstery cleaner. If your pad has developed a strong stench you may want to remove the foam, cinch up the buckles and hand wash the entire shell. If you find the odor is coming from the foam try carefully washing the foam with a mild soap and cool water – be sure to let the foam dry completely before placing the foam back into your shell. We do sell replacement foam if you ever need it.

RIPS, TEARS, BURNS:
Small rips, tears, or burns can be patched with iron on patches. Be sure to slide in several pieces of cardboard or other material to protect the foam from the heat of the iron. BE CAREFUL NOT TO MELT THE FABRIC.

Larger damage may be patched by removing the foam and sewing on a patch. Your local seamstress may be able to help or you can send your shell back to VooDoo for our repair service. The cost of non-warranty repairs varies from one repair to another, depending on the cost of the materials and length of time it takes for us to do the repair. If you are concerned about the expense, you can ask us to notify you of the repair costs.
Please give us a call at 928-527-0406 or send us an email before sending your shell for repair.
I have a broken/missing crash pad buckle. Can it be replaced?
If your buckle is broken or misplaced we would be happy to send you a new one. You may contact us by calling 928-527-0406 or by email gina@voodooholds.com please provide your name and address, along with a description of the buckle, including the width of the strap the buckle is attached to, in inches.

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